Free delivery is available to the following cities in the San Fernando Valley and southern Ventura county:
Agoura, Bell Canyon, Burbank, Calabasas, Canoga Park, Chatsworth, Encino, Granada Hills, Hidden Hills, Knollwood, Lake Balboa, Lake Sherwood, Mission Hills, Moorpark, Newbury Park, North Hills, North Hollywood, Northridge, Oak Park, Pacoima, Panorama City, Porter Ranch, Reseda, San Fernando, Santa Susana, Sherman Oaks, Simi Valley, Studio City, Sun Valley, Sylmar, Tarzana, Thousand Oaks, Toluca Lake, Valley Glen, Van Nuys, West Hills, Westlake Village, Winnetka, Woodland Hills

Expanded delivery is now available for $12 to the following cities:
Bel Air, Beverly Glen, Beverly Hills, Brentwood, Cahuenga Pass, Century City, Hollywood Hills, Malibu, Mount Olympus, Pacific Palisades, Santa Monica, Topanga, Westwood

Click here to see a list of zip codes where delivery is available.

There is a minimum order of $30 required to receive free delivery. Most orders are delivered next business day. We strive to get your order to you as fast as possible. Deliveries are made Monday thru Friday between the hours of 8:00am and 7:00pm.

Don’t worry about waiting at home for your delivery. Most customers aren’t home when our drivers arrive, and we cannot predict the time of day your delivery will be made. However, we do strive to make all deliveries before 7:00pm. Orders are left by the front door in an inconspicuous location out of the elements, unless otherwise instructed. If given access we are happy to bring your order into your home and put it away for you.

If you live in a gated community, condo or apartment complex, we can only deliver if security personnel are present to grant us entry, or if you provide us with an entry code when ordering.

Because we cannot guarantee the hour of delivery, we are unable to deliver to residences that require the resident to be at home to allow our entry.

Please be sure to add Best Friends Delivery to your gated community’s visitors’ list.


Shipping:
For customers living outside our current delivery area, we will ship using one of the major carriers. Customers are responsible for shipping and handling charges.

If you have any questions, comments or can't find what you are looking for please contact us at info@bestfriendsdelivery.com or 1-866-951-PETS (7387) Monday thru Friday 9am to 5pm PST.